Join a Thriving & Dynamic Team

Why You'll Love This Job

The Patient Coordinator position is full-time with excellent benefits. The Patient Coordinator is a vital part of the office team as the first point of contact with the patients. The Patient Coordinators are responsible for answering phones, greeting patients, scheduling appointments and collecting copays in a professional and friendly manner.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Other duties as assigned

Qualifications

• High school diploma required; Bachelor's degree preferred
• Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
• Strong administrative and organizational skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and data entry systems
• Ability to multitask and maintain strong attention to detail
• Compassionate and patient
• Ability to work independently and as a team player
• Strong organizational skills
• Ability to multitask and use critical thinking to complete tasks
• Ability to stay calm while working under pressure

Why You'll Love This Job

We are currently seeking a full-time Ophthalmic Technician to join our team. The ophthalmic technician is a fundamental part of the office team that supports the physicians.

Responsibilities

• Obtain and document comprehensive medical and ophthalmic history utilizing an ophthalmic-based Electronic Medical Records system.
• Obtain preliminary examination screening (Visual acuity, papillary assessment, confrontational VF, tonometry, etc).
• Perform diagnostic imaging (OCT).
• Assist with office-based procedures (Intraocular of medications, laser photocoagulation, and pneumatic retinopexy).
• Develop competency with an advanced EMR system (MDI), digital imaging system, and electronic-based prescription program.

Qualifications

• High school diploma or GED.
• COA or COT certification is preferred but not required
• All applicants should possess the skills to learn new information and tasks quickly.
• All applicants should possess excellent computer, written and verbal communication skills with problem solving ability.
• All candidates should exhibit a professional demeanor, organizational skills and work well with others.
• Applicants with experience should be proficient in patient triage and work-up; including tonometry and assisting physicians with minor office procedures.
• This position is full time and requires reliability, local area travel and the need for flexibility.

Why You'll Love This Job

The Retina Group of Florida is hiring for full-time Ophthalmic Scribes! The Ophthalmic Scribe is primarily responsible for medically assisting the doctor and accurately documenting patient examinations in their chart. In addition, this position requires travel between offices and must have reliable transportation. The Retina Group of Florida offers competitive salary and benefits to our full-time employees.

Responsibilities

• Follow all current and future policies and procedures of the department.
• Perform basic ocular screening and patient history.
• Assist in the efficient movement/flow of patients through sequence and evaluation.
• Medically assist the doctor through the patient examination.
• Scribe and document for the doctor.
• Prepare examination rooms to provide all needed medications, forms, consents, and educational materials.
• Coordinate special testing needs with technicians and surgical needs with the surgical counselors.
• Create a sterile environment using sterile techniques.
• Accurately perform and document the following:
• Confrontation visual fields
• Basic pupil evaluation A/C depth exam and basic slit lamp exam
• Tonopen tonometry
• Visual acuity distance and near- NPC
• Basic fundus photography (Mac, Disc and Diabetic Series)
• Knowledge of ophthalmic terminology and equipment.
• Assist doctor with patient calls, pharmacy calls, etc; return all patient phone calls the same day received.
• Communicate all doctor instructions to patients and/or other doctors’ offices as directed; fax reports, letters, post op visits, etc., to referring doctors.
• Ability to travel to all office locations and work with any doctor as assigned.
• Participate in duties interdepartmentally as deemed necessary, by clinical supervisor, office manager and/or doctor(s).
• Provide assistance to other clinic personnel as needed.
• Maintain practice and patient confidentiality at all times.
• Exhibit professional demeanor at all times while representing the practice.
• Maintain a professional level and volume of communication.
• Participate in staff and educational meetings and training.
• Obtain HIPAA/OSHA certification upon hire and each year at a specified time and at the expense of the practice.

Qualifications

• High school diploma or GED, and experience as an Ophthalmic Scribe.
• Team oriented and self-motivated with exceptional interpersonal and communication skills.
• Willingness to travel between offices.
• Ability to work under pressure and remain calm in highly stressful daily situations.

Positions open in the following location(s): Boynton Beach

Why You'll Love This Job

We are seeking full-time Patient Access Representatives to work on-site at the our Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Other duties as assigned

Qualifications

• High school diploma required; Bachelor's degree preferred
• Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
• Strong administrative and organizational skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and data entry systems
• Ability to multitask and maintain strong attention to detail
• Compassionate and patient
• Ability to work independently and as a team player
• Strong organizational skills
• Ability to multitask and use critical thinking to complete tasks
• Ability to stay calm while working under pressure

Why You'll Love This Job

The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking full-time ophthalmic photographer to join our team. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. Position is full-time with excellent benefits.

Responsibilities

• Obtain and document comprehensive medical and ophthalmic history utilizing an ophthalmic-based Electronic Medical Records system.
• Obtain preliminary examination screening (Visual acuity, papillary assessment, confrontational VF, tonometry, etc).
• Perform diagnostic imaging (OCT).
• Assist with office-based procedures (Intraocular of medications, laser photocoagulation, and pneumatic retinopexy).
• Develop competency with an advanced EMR system (MDI), digital imaging system, and electronic-based prescription program.

Qualifications

• High school diploma or GED.
• COA or COT certification is preferred but not required
• All applicants should possess the skills to learn new information and tasks quickly.
• All applicants should possess excellent computer, written and verbal communication skills with problem solving ability.
• All candidates should exhibit a professional demeanor, organizational skills and work well with others.
• Applicants with experience should be proficient in patient triage and work-up; including tonometry and assisting physicians with minor office procedures.
• This position is full time and requires reliability, local area travel and the need for flexibility.

Why You'll Love This Job

The Patient Access Billing Specialist serves as the first point of contact for all patients and understands the importance of accurate billing, reimbursement, and collection processes to result in a clean claim submission. The Patient Access Billing Specialist supports patients through a variety of administrative duties in addition to supporting the rest of the medical care team, helping to streamline patient processing to improve customer satisfaction. This is a fully on-site position. Candidates must be able to work in person at our office. Please do not apply if you are seeking remote work.

Responsibilities

• Answering the phone to address patient inquiries and billing questions.
• Documenting insurance information, personal information, payment methods and other important patient information
• Updating patient files and appointment information accurately
• Communicating information and important details to other medical care staff
• Processing payments from patients and handling billing issues between patients and insurance companies
• Managing various types of paperwork and other clerical duties
• Managing patient accounts with contact information, insurance, and financial information in a confidential manner
• Follows Medical Record Release policy.
• Adheres to OSHA, IPAA, and security protocols.
• Supports RGF's Mission Statement

Qualifications

• Working knowledge of insurance, billing, and review of patient accounts
• At least one year Medical Billing
• Excellent customer service and phone ettiqute
• Experience with or ability to learn EMR and billing computer systems